Thanks very much for attending to my order. I am happy to report that it arrived yesterday and I picked it up today – substantially in advance of the anticipated arrival date (frankly, I was shocked when they called me today!). Everything looks good and hopefully my cat and I will make it safe and sound to NY. If I ever need anything else, I will make my order with you.
Matt

I just wanted to thank everyone at the Pet Travel Store for looking into this issue and taking care of it so promptly! You guys are GREAT!!! and i really appreciate it! Thank you so much... i would have been clueless about all the documentation without the website!
Anya

Thank you again Susan! I can't wait to receive our scanner! and I really appreciate your prompt, courteous, and very friendly, caring service!!
Julia

I am so pleased....and relieved, with all the help you have given me, I just have to write one last, well, maybe, time, to thank you!

The paperwork you sent me is making the vet's job much easier. The cages are the perfect size. I have the pups sleeping in them now and they love them. I am putting their beds inside and they fit perfectly. The pads also fit PERFECTLY inside their beds so I will insert them just before the flight (Sept. 12). Their are diggers and they have already, unsuccessfully, tried to destroy them to no avail (don't know what 12 hours will do to them but they stood up to 2 minutes of serious digging and a little biting!). And, they LOVE the water bites. I let them taste test one.

Thank you again for reducing my (and their, I know) trauma!
Julie

Thank you for providing this service! Made my day!
Ana

Thank you for your GREAT service. Your company is a pleasure to do business with. You'll be hearing from me in the future.
Charlie

Thank you kindly, hope to do business with you real soon and I have told a couple of my friends about your exceptional product line and service!
Linda

Thank you for your excellent service, I did a lot of research into finding the best carrier and your page and products are the best that I have found on the internet.
Deborah

I am so glad I found your site. Thank you so much for your help
Tiffany

Thank you very much. I was so relieved when i found your site on the internet!!!
Jean

Just to say thank you so much for your excellent customer service and outstanding product, I`m extremelly pleased with the cat carrier. Thank you also for your patience with a slightly fraught customer, in the past with international transactions we`ve had delays processing the order, not so with you, your service was extremely fast. and competent.
Many thanks and all the very best to you,
Deborah

We received the carrier today--what a nice product!
Denise

Thank you and I greatly appreciate your assistance and prompt reply. Thank you as well for such an informative website! It has been a lifesaver!
Melanie

I got the carrier - quick delivery and no problems, and my cat's first plane trip went really well. Thanks for your help and advice!
Jena

Thank you for your fast service and courtesy. This is the second time I have purchased from you and I am very pleased.
Mike

I received my order today...all seems to be in order. Thank you for an excellent service and prompt response.
Marcus

Thank you so much for checking on this and your very prompt reply. With an upcoming international move I have been very frustrated with non existent customer service both here and in the UK.

Your customer service is truly a breath of fresh air. You went the extra mile on your own initiative to double check something for me with a manufacturer and got back to me almost immediately. I am impressed.
Nicole

Great, thank you so much! So far I have had great customer service via telephone and online. I will definitely be a repeat customer!
Sabrina

Phil, Did anyone ever tell you that you are "The Man"! Thanks again, this is just one less stress of ensuring our pets will be taking care of. I am happy to hear the suggestion was well taken. Again, thank you and your company for your support to men and women in uniform. Its people like yourself that keep me and others going in the military.
Marlon

I just want to thank you so much for having this and then getting it shipped so quickly. It arrived today and I can't tell you how much I appreciate your help. In Hawaii we say "Mahalo Nui Loa" which means - thank you very much!
Dawn

I just wanted to tell you that I have received my pet sleeper car robe and so far I am loving everything about it. I just think this is the greatest thing. Even one of my dogs was anxious to try it out and jumped in the car as soon as I got it installed.
Thanks
Ruth

We received our pet role around on Monday 7.5.07. we were amazed at the speed we received your product. We are very pleased with the product and would like to thank you for the very prompt attention our order received.
Geraldine & Steve

The carrier is purr-fect for my cat. I am taking him to Montana to see my grandchildren. Thanks for your help on the best size and also the purr-fect service.
Annette and Foxy-Kitty


Thank you Jerry! You were so helpful on the phone. I appreciate it!
Janet and Boz

Thank you so much Jerry...wow, I am so impressed with your quick response. Please accept the order that I submitted today for the Crystal Tag microchip. It is a pleasure doing business with you! I am looking forward to ordering more from your online store!
Lynn