**Please note that orders for shipment placed after 3:00PM Eastern Time (US) may not be shipped until the following business day.**

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. We cannot be held responsible for carrier delivery delays. Please select the shipping option that will allow sufficient time for delivery.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipments outside the United States will be shipped using the US Postal Service. The customer is responsible for claiming the order from customs in a timely manner and for payment of all VAT, customs, and import taxes, as applicable.

We also offer guaranteed 3-day and 2-day delivery at a surcharge over the normal ground shipping rate. Overnight delivery is available in many areas. Please call us toll-free at (877) 241-0184 or (954) 566-7300 or send us an email at custsvc@pettravelstore.com to determine additional charges for overnight delivery.