United Airlines Pet Policy
NOTE: United Airlines is not currently flying live animals under their PetSafe program. They have not announced when they will resume cargo service.
United Airlines does not require that your pet be accompanied by a certificate of good health when traveling in the cabin, however it is required when traveling in cargo. Your dog or cat must be transported in an approved pet carrier or cargo crate.
NOTE: If your pet is flying as unaccompanied air (manifest) cargo, you should contact the PetSafe department of United prior to ordering to confirm that an agent is not required to handle your pet's transport.
Your veterinarian will be certifying that your pet is healthy enough to travel and is free of diseases communicable to humans. United Airlines also requires that you provide copies of the veterinary certificates and other documents required by the country to which you are traveling.
Your airline pet passport package includes:
- Instructions, in cabin and cargo regulations, and other information for transporting your pet on United Airlines
- Acclimation Certificate and instructions for its use**
- Airline Veterinary Certificate and instructions
- Pet Passport Folder - included with First Class Mail Delivery Options above
- Unlimited Email Support
**During periods of very cold weather, an acclimation certificate may also be required for pets traveling in cargo. On most airlines, pets are not accepted for transport in the cargo section of the airline when the ground temperature is below 45 degrees Fahrenheit (7 degrees Celsius) at any location on the itinerary UNLESS the pet has a veterinarian's statement of low temperature acclimation (Acclimation Certificate).
All instructions and United Airlines pet policies are verified at the time of order. Requirements to fly your dog or cat with United Airlines are included. Enforcement may not be consistent at every airport and having proper documentation will better ensure that no problems will arise during your travels.
Additional forms can be self printed from the Email Attachment option.
There are no refunds on forms unless there is a problem with the information or forms provided.
Need an airline compliant pet carrier? Find an airline compliant pet carrier here.
Have a pet carrier? Find an accessories for your pet carrier here.
Need an IATA compliant pet crate? Search for pet crate sizes here.
Have a pet crate already? Order just what you need to meet IATA requirements with our Update Your Pet Crate Kit.