Air New Zealand Pet Policy
Air New Zealand pet policy requires that your pet have a certificate of good health, and that your pet is transported in an approved cargo crate. Air New Zealand does not allow pets to travel in the cabin of the aircraft.
NOTE: If your pet is flying as unaccompanied air (manifest) cargo, you should contact the cargo department of Air New Zealand prior to ordering to confirm that an agent is not required to handle your pet's transport.
Your veterinarian will be certifying that your pet is healthy enough to travel and is free of diseases communicable to humans. Air New Zealand will also ask to see copies of the veterinary certificates and other documents required by the country to which you are traveling.
Your airline pet policy package includes:
- Instructions, in cabin and cargo regulations, and other information for transporting your pet on Air New Zealand
- Acclimation Certificate and instructions for its use**
- Airline Veterinary Certificate and instructions
- Pet Passport Folder - included with First Class Mail Delivery Options above
- Unlimited Email Support
**During periods of very cold weather, an acclimation certificate may also be required for pets traveling in cargo. On most airlines, pets are not accepted for transport in the cargo section of the airline when the ground temperature is below 45 degrees Fahrenheit (7 degrees Celsius) at any location on the itinerary unless the pet has a veterinarian's statement of low temperature acclimation (Acclimation Certificate).
All instructions and Air New Zealand pet policies are verified at the time of order. Requirements to fly your dog or cat with Air New Zealand are included. Enforcement may not be consistent at every airport and having proper documentation will better ensure that no problems will arise during your travels.
Additional forms can be self printed from the Email Attachment option.
There are no refunds on forms unless there is a problem with the information or forms provided.
Have a crate for your pet already? Get only what you need to Update Your Pet Crate.